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Digital Objection Procedures under the Awb in Delft

In Delft, digital objections and hearings are permitted under the Awb (art. 3:14a). Mandatory DigiD via MiDelft portal, with option for physical at Delft Town Hall, focus on equality and right to be heard.

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Digital Objection Procedures under the Awb in Delft

The Awb encourages the digitalisation of objection procedures via Article 3:14a and the Digital Decision-Making Act. In Delft, the MiDelft Objection Advisory Committee adapts with online hearings via the MiDelft portal, in addition to traditional physical sessions in the Town Hall on Burgwal.

Benefits and Requirements in Delft

  • Accessibility: Submission via MiDelft Messages box, e-mail or the digital counter on delft.nl.
  • Security: Authentication mandatory with DigiD or eHerkenning for businesses.
  • Equality: Option for a physical hearing in the Delft Town Hall always remains available.

Practical Challenges in Delft

Video hearings via the MiDelft platform save travel time for Delft residents, but require stable internet connections, especially in historic districts with older infrastructure. The judiciary, including the District Court of The Hague which covers Delft, rules that digital procedures are equivalent provided that the right to be heard is fully respected. Delft is leading in the region with pilots for hybrid hearings and aims for fully digital objection management before 2025, in line with the national transition.

This modernises administrative law in Delft, increases efficiency in handling local matters such as parking fines and building permits, and makes the process more accessible for students and residents.