Statutory cooling-off period in Delft
As a consumer in Delft, you have the right to cancel online purchases within 14 days of receipt without giving a reason.
When does the cooling-off period apply?
- Purchases via webshops and online platforms
- Telephone orders
- Door-to-door sales
Exceptions
Note: perishable products, custom-made items and sealed hygiene products are excluded.
Legal assistance in Delft
Has the webshop wrongfully refused your return? Our advisors in Delft are happy to help.